KYC-AML

We are committed to maintaining a safe, transparent, and legally compliant gaming environment. Our Know Your Customer and Anti-Money Laundering policies are in place to protect our players, our platform, and the integrity of the online gaming industry as a whole. By registering with us, you agree to cooperate fully with our verification procedures.

Why We Have This Policy

As a licensed operator under the Curaçao Gaming Authority, we are legally required to verify the identity of our players and monitor transactions for suspicious activity. These measures exist to prevent fraud, money laundering, terrorist financing, and underage gambling. They also protect our players by making sure that winnings are paid to the rightful account holder.

Know Your Customer

KYC is the process by which we verify that you are who you say you are. We may request identity verification at any stage – at registration, before processing a withdrawal, or at any point deemed necessary by our compliance team.

• Identity Verification – a valid government-issued photo ID such as a passport, national identity card, or driving licence.
• Proof of Address – a recent utility bill, bank statement, or official government correspondence dated within the last three months showing your name and residential address.
• Payment Method Verification – depending on your chosen payment method, we may ask for a photo of your bank card, a screenshot of your e-wallet account, or confirmation of a crypto wallet address.
• Source of Funds – in certain cases, we may request documentation confirming the origin of funds used for deposits, such as bank statements or payslips.

All documents must be clear, legible, and unaltered. We reserve the right to request additional documentation if we consider it necessary.

Verification Process

Once you submit your documents, our compliance team will review them as promptly as possible. You will be notified of the outcome via email. Until verification is complete, we may place temporary restrictions on withdrawals or certain account functions. We appreciate your patience and cooperation during this process.

Anti-Money Laundering

We applies strict AML procedures in line with international standards and our licensing obligations. We actively monitor all transactions on our platform and are trained to identify patterns that may indicate money laundering or other financial crimes.

Our AML measures include continuous monitoring of player transactions and betting behaviour, automatic flagging of unusual or high-risk activity, mandatory reporting to relevant authorities where legally required, and restrictions or account suspension where suspicious activity is confirmed.

Politically Exposed Persons

Players who are classified as Politically Exposed Persons or who are closely associated with such individuals are subject to enhanced due diligence. Additional documentation and approval may be required before account activation or withdrawal processing.

Data and Confidentiality

All documents and information submitted as part of our KYC and AML process are handled with strict confidentiality. Your data is stored securely and used solely for compliance and verification purposes, in accordance with our Privacy Policy.

Your Responsibilities

As a player, you are responsible for providing accurate and truthful information at all times, notifying us promptly if any of your personal details change, and cooperating fully with any verification request from our compliance team.

Providing false, misleading, or fraudulent documentation is a serious violation of our Terms and Conditions and may result in permanent account closure and reporting to relevant authorities.